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IMPORTANT: The instructions on this page apply ONLY to people who live in states served by the federally-run PCIP.

If you do not reside in a federally-run PCIP state, click here to find PCIP coverage in your area.


How to Disenroll from PCIP

To disenroll from PCIP, you must submit a signed and dated written request that includes:

  • Your name
  • Your account number
  • Your permanent address
  • The date you want to disenroll

Your disenrollment will be effective starting the last day of the month in which we received your request. Your premium must be paid for that full month. Once youíre disenrolled from the program, you can't re-apply because PCIP has suspended acceptance of new enrollment applications until further notice.

Mail your written disenrollment request to the National Finance Center.


What If You Get Other Coverage?

If you get other health coverage (such as Medicare, Medicaid, or private insurance), youíre no longer eligible for PCIP.

Call the National Finance Center and let us know if you have (or plan to get) other health coverage. This way, we can disenroll you from PCIP and no longer bill you a monthly premium.


Moving to Another State?

If you move out-of-state, call the National Finance Center and let us know so we can update our records and tell you about any changes to your coverage.

If you move out of the service area of the federally-run PCIP, you wonít have to go without health coverage for another 6 months to be eligible to enroll in another PCIP in your new area. Contact the PCIP in your new area for instructions.


How to Change Your Address

To submit a written request for a mailing address change, mail your request to the National Finance Center. Please include your name, your current mailing address, your new mailing address, and your account number. You can also make the request by phone. Call us at 1-866-717-5826 (TTY: 1-866-561-1604).


Need a New ID Card?

If you need a new ID card, call the PCIP benefits administrator at 1-800-220-7898 between 7:00 a.m. and 5:30 p.m. CT, Monday through Friday.


Paying Your PCIP Premium

Payments are due on or before the first day of each month. Any payments we get after the due date will be considered late, and may result in your disenrollment from the plan. If you are disenrolled, youíll be unable to re-apply because PCIP has suspended acceptance of new enrollment applications until further notice.

Your first premium payment is due within 30 calendar days from the date of your approval letter. You must send in your payment to access your coverage, but please do not send in the payment before you receive the letter. Youíll get monthly coupons to send with future payments. Note that your premium may increase if you age into a higher rate tier, or if PCIP adjusts its premiums.

Transitioned Enrollees Only

If you are an enrollee who has transitioned from a state-based PCIP program, your first premium payment for the federally-run PCIP program was due 30 calendar days from the date on your Enrollment Letter. Please send in your payment as soon as possible. Your coverage will be canceled if we don't receive the payment within that timeframe.

However, there will be an option to reinstate your coverage, after you have received your Notice of Cancellation in the mail. To request reinstatement after you receive that notice, you must call the Federal PCIP Call Center at 1-866-717-5826 by August 15. Your coverage can be reinstated if we receive your July and August payments no later than August 15.

Ways to Pay



  • Personal check, money order, or other certified funds: We do not accept payment by credit card or over the phone, and we can’t hold a mailed payment for deposit on a date of your choosing.

    Make checks payable to the National Finance Center, and remember to enclose the monthly coupon with your payment. Mail your payment to:
    • USDA, National Finance Center
    • PCIP Collections
    • P.O. Box 790275
    • St. Louis, MO 63179-0275

    Call PCIP at 1-866-717-5826 to request a replacement coupon book, between 9 a.m. - 5 p.m. EST, Monday
    through Friday.


  • Electronic transfer from your bank account: With the safety and security of electronic transfer of funds, you have the guarantee that your payment will be made, not lost in the mail. Click here to learn more about electronic debit.

Late Payments

If we donít get your payment on time, youíll get a notice in the mail letting you know that your premium must be paid by the end of the month, or youíll be disenrolled from the PCIP. If you are disenrolled, you canít re-apply because has suspended acceptance of new enrollment applications until further notice. If we donít get your payment, your insurance coverage will end on the last day of the month that we got a full monthly premium payment. For example, if you are paid through August, then your coverage would end on August 31. Youíll be financially responsible for any coverage claims we paid during months in which you didnít pay your premium.

PCIP Coverage Cancelled?

If you couldn't pay your premium on time because of circumstances beyond your control, you can appeal our decision to cancel your coverage. Special circumstances include a natural or manmade disaster or a hospitalization. To appeal our decision, we must receive a signed and dated letter from you at the address below within 30 days of the date on the disenrollment notice. Your appeal must demonstrate that circumstances beyond your control prevented you from paying your premium on time. We encourage you to submit any documents that support your appeal. When submitting your appeal, make sure that your account number appears on your signed and dated letter and on any documents you send us. Please mail your appeal to the following address:

  • Office of Personnel Management
  • PCIP Appeals, Room 3415
  • 1900 E Street, NW
  • Washington, DC 20415-3630

If we don’t receive your appeal within 30 days at the address above, you lose your right to appeal.

 
Department of Health and Human Services