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General questions

PCIP Customer Service



Call PCIP Customer Service at:
  • 1-866-717-5826 (TTY: 1-866-561-1604)
  • Monday – Friday, 9 a.m. to 5 p.m. EST

Already enrolled in the
federally-run PCIP?

PCIP Benefits Administrator



Visit www.pciplan.com Exit Disclaimer Icon for questions about benefits, doctors & services.

Mail a Premium Payment

National Finance Center



Mail your monthly premium payment and coupon to:
  • USDA, National Finance Center
  • PCIP Collections
  • P.O. Box 790275
  • St. Louis, MO 63179-0275

Need a new ID card?

PCIP Benefits Administrator



If you’re already enrolled in PCIP and need a new
ID card, call:
  • 1-800-220-7898
  • Monday – Friday, 7 a.m. to 5:30 p.m. CT

Appeal an eligibility
or disenrollment
decision

Office of Personnel Management



Mail your appeal request to:
  • Office Of Personnel Management
  • PCIP Appeals, Room 3415
  • 1900 E Street, NW
  • Washington, DC 20415-3630

Enrollment
Disenrollment
Premium billing questions

National Finance Center



Call the National Finance Center at:
  • 1-866-717-5826
  • Monday – Friday, 9 a.m. to 5 p.m. EST

Check on the status of
your application

National Finance Center



Call the National Finance Center at:
  • 1-866-717-5826
  • Monday – Friday, 9 a.m. to 5 p.m. EST

Requests for:

Disenrollment
Address change

National Finance Center



Mail your request to:
  • Pre-Existing Condition Insurance Plan
  • P.O. Box 60017
  • New Orleans, LA 70160-0017

 
Department of Health and Human Services